Privacy Policy

Privacy Policy

 

1. Introduction

At Maria Modes (Macclesfield) Limited we’re committed to protecting your privacy and respecting your personal information. This policy explains how we collect, use and store your data when you shop with us, visit our store, or use our website.

 

We’re a registered company in England and Wales (Company No. 09754733) and our registered address is 24-30 Park Green, Macclesfield, Cheshire, SK11 7NA.  Our trading names are Maria Modes, Ready To Wear by Maria Modes and Cheshire Menswear. If you have any questions about this policy, please contact us at info@mariamodes.com or write to us at the address above.

2. What information we collect

We collect personal information that you give us when you:

• Book or attend an appointment in store.
• Make a purchase or place an order.
• Contact us by email, phone or through our website.
• Sign up for updates, events or newsletters.

This may include your:

• Name, address, phone number and email.
• Wedding date or event date.
• Payment information (processed securely by our payment provider).
• Details of your purchases and fittings.

3. How we use your information

We use your information to:

• Process and manage your appointment or order.
• Contact you about your purchase, fitting or collection.
• Take payments and issue receipts.
• Provide aftercare and respond to any queries.
• Send you updates or marketing (if you’ve opted in).
• Improve our services and customer experience.

We only collect the information we need and only keep it for as long as necessary to fulfil your order, meet legal requirements, or manage our records.

4. How we store and protect your data

Your data is stored securely in password-protected systems and, where in paper form, in locked storage. We limit access to your personal information to staff who need it to perform their roles.

We never sell or rent your information to anyone.

5. Sharing your data

We may share your data with trusted third parties who help us deliver our services, such as:

• Payment processors (for secure transactions).
• Delivery companies (to send items to you).
• IT or website support providers (to manage our systems).

These third parties only use your information to carry out their services for us and must keep it secure.

6. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct any mistakes.
• Ask us to delete your information (where legally possible).
• Withdraw your consent for marketing at any time.

If you’d like to exercise any of these rights, please contact us at info@mariamodes.com.

7. Marketing

We’ll only send you marketing emails if you’ve asked us to. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Cookies and website use

Our website uses cookies to make your browsing experience better and to help us understand how the site is used. You can control cookies through your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact us

If you have any questions about how we handle your data, please contact us at:

Maria Modes (Macclesfield) Ltd, 24-30 Park Green, Macclesfield, Cheshire, SK11 7NA
Email: info@mariamodes.com
Telephone: 01625 502502

If you’re unhappy with how we’ve handled your information, you can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.